Refund policy

At Seed Tot, we want you to be happy with your purchase. If you're not completely satisfied, please review our exchange policy below:

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1. No Returns, Only Exchanges

Exchange Eligibility
We offer 6 days of hassle-free exchanges from the date of delivery. Exchange or return requests will be entertained only once per order. We do not accept returns but offer exchanges in the following cases:

• The received size does not fit.

• You received an incomplete or incorrect order.

• The product is defective or damaged.

For exchanges, you may select the same item in a different size or color (subject to availability) or choose another item of equal or greater value. If the new item has a higher value, you will be required to pay the difference.

Please note:

• The item must be in its original condition.

• The item must be unwashed, unworn, and unused.

• All tags must be attached.

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2. Refund Process

Once we receive the exchanged product at our warehouse, our team will assess its quality within 2–3 business days. After the quality check, we will issue a discount coupon refund within 4–6 business days.

Note: The discount coupon will cover only the product price. Shipping and tax fees are non-refundable.

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3. Non-Exchangeable Items

We are unable to accept returns or exchanges on sale items.

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4. Return Shipping Costs

The cost of return shipping is the responsibility of the customer unless the item is defective or the wrong item was shipped. We recommend using a trackable shipping service to ensure your returned item reaches us safely.

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Cancellations

Once an order has been shipped from our warehouse, it cannot be cancelled. Orders in transit cannot be stopped or redirected.